DAIM MOTO Crossbody Leather Saddle Bag

• Shipping & Delivery

For regular-sized orders without any modifications, we aim to ship within 1 to 3 business days after receiving complete payment. However, for custom fitting orders that require pattern adjustments and resizing logos based on measurements, the shipping time is approximately 7 to 13 business days. We put meticulous effort into ensuring the perfect fit for custom orders.

We provide international delivery without any restrictions on the destination. We guarantee 100% delivery success. To facilitate international customers, we work with local agents or dealers who will ship the product to you locally. This approach helps to save on customs duties or minimize them as much as possible.

In some cases, for international customers, we may choose to ship the product to the nearest country with favorable customs relations, providing a smoother delivery process.

We are committed to customer satisfaction, and in the rare event that a product needs to be returned, we will resend it promptly. We prioritize providing excellent service and ensuring that you receive your order.

We offer door-to-door delivery service for a seamless and convenient experience. Your order will be delivered directly to your designated location.

• Privacy & Security

If you wish to know what information we currently have about you, or are dissatisfied with DAIM MOTO privacy policies or practices, you may send a written request or complaint to the Privacy Officer. The Privacy Officer will investigate the matter and respond to your request within 30 days. In the event that you become aware that the information we have about you is incorrect, you should notify the Privacy Officer, who will ensure the information is updated. In the case of a complaint, the Privacy Officer will take corrective action (if necessary) and will advise you of the steps taken to correct the problem. If you are still unsatisfied with the actions taken, you may be entitled to make a written complaint to the appropriate government or legislative body.

In order to make every effort to ensure that your experience on the DAIM MOTO Online Store is secure, we use encryption technology to protect you against the loss, misuse, or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information.

• Refund & Returns

• We are not charging any shipping costs. So if you’re paying the return charges, that means it’s not a bad deal.
  If you believe we made a mistake with the product you paid for, you can return it, but you will have to pay for shipping. If there is a size defect due to you that is tactical for any reason, it will be a non-refundable refund or product return.”
  If there is a defect in your product, just take a photo of the part and send it to us.
  The return and refund policy does not apply if you order the wrong size or custom size.
  If Daim Moto makes an offer, it will not be withdrawn, and even if there is a problem, we will resend the products to you with your new order.
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  International customers: If you refuse to pay customs duty in your country, we will give you an 80% refund.
  International Customers: If you are not at home or the courier company cannot get your contact number within 3 days, you may have to pay $50.00 or receive your returned jacket or an 80% refund. Is.

Always free shipping for orders over $99.